Furniture Care Guide

1. Overview
This guide provides general care and use information for furniture purchased through our website and delivered within Australia. It is intended to support proper day to day use and reasonable maintenance, helping furniture remain in good condition during normal household use.

The information below applies to furniture used in typical residential environments and is provided for guidance only.

2. General Care Principles
Most furniture benefits from regular, simple care. General recommendations include:

• Cleaning surfaces gently and on a routine basis
• Avoiding excessive force, impact or uneven weight distribution
• Using furniture only for its intended purpose
• Addressing spills or marks promptly to reduce the risk of lasting damage

These suggestions are intended to support everyday use rather than replace common sense handling.

3. Material Specific Care

Wooden Furniture
Wooden surfaces should be kept clean and dry. Use a soft cloth for dusting and avoid prolonged exposure to moisture or direct heat sources. Natural variations in colour and grain are expected over time.

Metal Components
Metal parts may be wiped with a dry or lightly damp cloth. Prolonged exposure to moisture should be avoided to reduce the risk of surface changes. Abrasive cleaners are not recommended.

Fabric and Upholstery
Fabric surfaces should be vacuumed regularly to remove dust. Spills should be blotted gently rather than rubbed. Normal wear from everyday use is expected, especially in high contact areas.

4. Use Environment and Placement
Furniture should be placed on stable, level surfaces and used in indoor environments suitable for residential furnishings.

To support long term use:

• Avoid placing items in areas with excessive humidity or temperature fluctuation
• Keep furniture away from prolonged direct sunlight where possible
• Follow reasonable weight and usage expectations

These conditions help reduce unnecessary stress on materials and structures.

5. Use Responsibility and Limitations
Issues arising from misuse, abnormal wear, modification, exposure to unsuitable environments or use beyond reasonable expectations are not considered normal product issues.

This guidance is intended to align with existing returns, refunds and consumer rights information. It does not extend or alter statutory protections available under Australian Consumer Law.

6. Questions and Support
If you have questions about furniture use or general care, you may contact us during customer service hours.

Email: sales@nookuploft.com
Phone: +65 (869) 41398
Customer service hours: Monday to Friday, 09:00 to 17:00
Address: 6 JALAN AMPAS #14-03, SINGAPORE 329507, SINGAPORE